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Rieber’s fixed costs proven best deal

In 2007 BGL Bieber won a rigorous supplier and product assessment for North Manchester General Hospital with its plated meal regeneration system.

More than 30 new regeneration trolleys were required, in configurations of 24 and 30 trays per unit to suit ward numbers.

north man 2250 ltbox crop Talk to BGL Rieber about our fixed price packages including maintenance, servicing, spares and emergency support.

“They have been up and down to the wards twice a day every day for over seven years, often travelling over bumpy ground and using the lifts,” said Howard Cartledge, Trust Lead Catering Services Manager. “There have been no problems and the temperature control has worked just fine.”

The original assessment included trials of three products from different suppliers.

What emerged was that: “All three were very similar in terms of performance. Where the winner scored was on delivering ‘best value’,” explained the then Trust Catering Manager Pam Stansfield.

“Our Estates department evaluated the ‘life-cycle’ costs from each supplier and Rieber stood out as they provided the substantially better package.”

Rieber tailored its offer with a fixed cost package covering the trolleys but all other costs as well, including maintenance, servicing, spare parts and emergency support.

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