Rieber plated meal system for Golden Jubilee Hospital, Glasgow

The Golden Jubilee Hospital catering department provides a total meal service to approximately 800 patients on both a trayed and bulk system.

Patients are accommodated in single rooms, creating unique problems for delivery. “The last room on the ward used to be the furthest away from the kitchen and patients could receive a meal that was at less than satisfactory temperature,” Catering Manager Elizabeth White explained.

She added that Jubilee is also expanding, increasing pressure to make best use of space. Meals used to be served to patients from a galley kitchen at ward level, serving an average of 36 beds.

“The installation of a Rieber plated meal system has yielded the space those kitchens occupied. We never operated a trolley based system and Rieber’s new system allows us to wheel the trolley right outside each single room and deliver the meals direct. Temperature wise, there has certainly been an improvement.

“Rieber came top in our assessment against their competitors for the meal delivery system. The support from Rieber’s area sales manager is exceptional and included first rate product training.

“Rieber were also extremely helpful with regard to the layout of the system and to the type of plating belt we required and the ancillary products. The service from Rieber is good if not excellent.”

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