Patient meals at Watford General are provided using Medirest’s Steamplicity system.
Watford General is a 521-bed acute District General Hospital. Patients are offered a wide variety of meals, drawn from menus that can be tailored to individual dietary needs and schedules.
The Steamplicity system originated with Compass Group’s healthcare division, Medirest. It cooks plated meals at ward level using steam, which helps retain nutrients and ensures fresh meals are delivered hot to the bedside.
With our expertise in providing solutions for hospital meal delivery systems, BGL Rieber was able to assist Medirest at Watford by supplying Thermoport insulated food transport boxes, which are used to transport the plated meals from cold storage to the ward-level cooking facility.
“BGL Rieber supplied a combination of Thermoport Maxi KK and Midi KK units in black, with a Thermoport 600 box mounted on top of the trolleys,” says Nick Rowlands, BGL Rieber Regional Sales Manager. “Temperature throughout the chain from chilled storage to ward level is maintained within the correct parameters. Food is delivered at the ward level at the right temperature for consistent and accurate cooking results.
“If there is a delay on the ward, the boxes will hold a steady temperature until the food is cooked and served. All meals are clearly labelled, so the person taking the meal to the patient knows exactly which meal is for which bed.
“The insulated Thermoport boxes are kept ready for use in the walk-in chiller, which enhances the cold temperatures for the pick and pack stage. The doors are removed during the cooling period – they slide on or off – and then placed back on for use, which optimises temperatures for delivery to the wards.”